Scroll down to a section named Adobe Acrobat.ģ.ğile Name should read "nppdf32.dll" and "Adobe Acrobat Plug-In Version 7.00 for Netscape." Set Show to "Add-ons that have been used by Internet Explorer."ĥ. Select Tools > Internet Options > Programs (tab) > Manage Add-ons.Ģ. Repair your Acrobat or Reader installation usingĤ. Right-click AcroExch.Document and select Delete make sure you have the correct key, and click Yes on any prompts.ĪcroExch.Document.7 and select Delete make sure you have the correct key, and click Yes on any prompts.Ħ. Navigate to HKEY_CLASSES_ROOT\AcroExch.Document.Ĥ. Type a name for the file and choose the location.ģ. In the Registry Editor dialog box, choose File > Export.ī. In the Open text field of the Run dialog box, and then click OK.Ī. For more information about the registry, see the Windows documentation or contact Microsoft. Make sure to back up the registry before editing it. Adobe doesn't provide support for editing the registry, which contains critical system and application information. This procedure involves editing the Windows registry. It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-party PDF viewer. Repair the HKCR\AcroExch.Document registry key.
Restart the computer, and then reinstall Acrobat. Repeat the above procedure for all installed versions of Acrobat.Ħ. When prompted, confirm that you want to remove Acrobat.ĥ. Because Acrobat and Reader work with many products, multiple versions simultaneously installed can lead to software conflicts and errors.ġ.Ĝhoose Start > Control Panel (Windows XP) or Start > Settings > Control Panel (Windows 2000).Ĥ. Remove all previous versions of Acrobat, and then reinstall.Īdobe doesn't support multiple versions of Acrobat on the same computer.
You can purchase upgrades from Adobe Authorized Resellers and from Adobe directly by visiting the Adobe website atĢ. Before you install an update or upgrade, make sure that the system meets the requirements. The latest version of Acrobat or Adobe Reader may be more compatible with the operating system and drivers. Install the latest version of Acrobat or Reader. Work through the tasks in this document to troubleshoot and resolve the issue. Ě broken object link (for example, a red square, a blue triangle, or a blue circle) This problem may manifest in a number of ways, including (but not limited to) the following behaviors: Support Knowledgebase PDF pages don't appear in web browser window (Acrobat 7.0 and 3D, Adobe Reader 7.0-8.0, and Acrobat 8)Īdobe Acrobat or Adobe Reader may be unable to display a PDF file inside a compatible web browser window if Acrobat or Reader can't read the PDF file, if the web browser isn't configured correctly with the Adobe PDF Browser plug-in, or if the web server on which the PDF file is stored can't serve the PDF file.
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